Siroko Reviews
Based on 19 customer reviews and online research, siroko.com has a consumer rating of 4.3 out of 5 stars, indicating that most customers are very satisfied with Siroko.
5 Stars(15)
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4 Stars(1)
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1 Star(3)
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How would you rate Siroko?
Top Reviews
I bought a Tirol jersey from them and K3 PhotoChromic Los Machucos glasses over a year ago.
The jersey is good, very tight fitting and looks great. I love the zipped pocket at the back to put in money/credit card without worrying to lose it. Not every jersey has that feature. The only complaint is that the pockets are too small for longer rides where I need to stuff tons of energy bars in them, though I think they fixed that on their M2 (second version) jerseys and the front panel is made out of spandex which makes it fit great but gets a bit hot in temperatures over 27C. The material on the back panel is much nicer feeling and more breathable though :) Durability is good I rode it once or twice almost every week for entire year and it still looks like new.
The photochromatic glasses were alright. I rode them entire winter and it was a put on and forget experience ????. They are comfortable and stick really well to the face and won't fall off. Unfortunately I lost them in the forest so then I bought their K3 Riedberg glasses which I don't like as much as I did my other ones. The lens doesn't seem to be as good as the photocromatic ones. Sometimes there is this weird difraction effect where things reflecting light in a certain way would look really bright through the glasses like cracks in the road or railfences. When I rode in the evening I had to take them off quite quickly to see anything when it was getting dark. And also after half a year of use there's a few spots on the glasses now where it seems like it lost some coating (though it's not visible when you're looking through them) even though I was only washing them with water as instructed and sometimes some handsoap to get the sweat off.
Another thing is I hate how they do their marketing. I check their website multiple times when they send me emails or when I see their ads and they always have everything seemingly discounted on their website but actually the prices are more or less the same all the time. Which fools people into thinking they're getting a discount or that their stuff is more premium than it actually is. While that's probably good for temporary sales it's not good for getting recurrent customers.. So stop doing that Siroko and just post the real selling prices if you wanna become a genuinely good company.
Shipping was very fast from Spain to Slovenia, the first shipment was only a day! The second one took just 3 days which is still great :)
No customer service. I was one day late for an exchange request (the proposed size on their website was way too small), and even offered to make an additional purchase for their additional effort. I got a standarized mail that it is not possible. Thanks for nothing.
Customer Reviews (19)
I have ordered cycling gear from Siroko a couple of times already, and not only the items I received have been of great quality, but their speedy delivery has been awesome. The SRX gear is great
I had purchased a Siroko SRX Veleta jersey upon recommendation of a friend. It arrived three (3) days after i ordered it, which was stupendously fast considering that the item came from Oviedo, Spain and had to travel halfway around the world to the Philippines.
When the jersey arrived, i found the material of extremely high quality, and fit was really racefit. It, however, had one problem — the left sleeve had a tear which i felt would become worse once i washed it.
I immediately sent an email about my problem and asked for a possible replacement. I was, in all honesty, not expecting a response. To my surprise, Siroko replied the following day and, after asking for a photo of the item to confirm the model, quickly apologized and sent me the replacement.
This outstanding customer service has given me reason to trust Siroko. I have since purchased 2 more SRX jerseys — and they are on the way to Manila as i type this.
Cheers, Siroko! Keep up the good work!
Not easy to replace lenses. Damaged the frame trying to replace lens. Asked costumer service if I can buy a separate frame and got a very rigid/ official response. NO. The only way would be buying a new pair what I won’t do. Better dispose what I purchased from Siroko and get something else.
Love the cycling jerseys! Ordered from them last week and got them in 4 days. Will definitely buy from them again soon!
No customer service. I was one day late for an exchange request (the proposed size on their website was way too small), and even offered to make an additional purchase for their additional effort. I got a standarized mail that it is not possible. Thanks for nothing.
Cycle clothing quality 10/10.Shipment super fast to the UK 10/10.I can't speak for returns or customer service though.
I received the order yesterday and everything is perfect. The sunglasses appear to be very well made and didn't receive any damage whilst in transit to Australia.
The packaging was great and I'm really looking forward to using them for a long time.
Glasses are Ok with high qualitty. Case for glasses included. Fully recommend Siroko.Delivery to Slovakia took 6 days.
Very pleased with my Siroko purchase. Firstly, the clothing ordered (jersey, two vests and sunglasses) all fit perfectly and are of good quality. I found the website guide on how to decide what size clothing to buy to be very helpful (and accurate - what I ordered is exactly what I wanted/expected). Secondly, service was very quick - from order to delivery, less than a week. Thirdly, the customer service was excellent - a member of the Siroko team made contact to check I was happy with my order. In an age where customers have less and less contact with business, this was a breath of fresh air.
Will definitely order from Siroko again!
I bought the 1x SRX Pro Elite BIB shorts. It is the best I ever had. Great quality, perfect fit and cushion.
And, not to forget, a fair price. Also, the delivery was very fast!
Very quick shipping, Very helpful people both from siroko and the shipping company. Heard every detail about my delivery and how to ship it and one of the best goggles i've ever owned. Highly recommend buying from Siroko.com!
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